Cultural differences you should be aware of when leading foreign workers

Leading well means leading everyone. In our globalized work world, it is not uncommon for you as a leader to have already led foreign employees or to do so in the future. 

Lederstof.dk has written an intriguing article about the unique work culture we have in Denmark, and a few traits you should be aware of if you have foreign employees. 

Opinions and independence 

In Denmark, all opinions should be expressed. It may seem strange to have to voice your opinion regardless of rank, and employees from other cultures may feel unsure whether they might offend the manager. 

Independence is expected in Denmark. Danish leaders generally expect employees to take responsibility for their tasks and only approach them if there are problems or if the employee needs advice. A hands-off approach can be perceived as indifferent from the manager‘s side, or employees may feel unsure about how much they can allow themselves when the manager is not involved all the time. 

relationer

Humor and self-irony

Self-irony is a virtue in Denmark, even for leaders. It can be very unusual for foreigners to see the leader laugh at themselves and admit mistakes. It can seem negative if they are used to a very hierarchical organization. It’s important to be clear that everyone can make mistakes, and it’s worse not to acknowledge them than to make them. 

We love to joke with each other in Denmark. Humor is important – but many foreigners may misunderstand Danish humor because it is unique. Not only because of sarcasm, but also because we often don’t laugh when we say something sarcastic. It’s important to introduce foreign employees to the culture and let them know it’s meant as a joke. 

Our feedback culture

In Denmark, we don’t praise each other often. We expect people to do their jobs, and if something is wrong, we’re quite quick to point it out. 

Therefore, spend time on positive feedback to foreign employees, as it can be difficult for them to know if they meet expectations when they come from another country. 

Image of workplace with paper and electronic documents and pen
beautiful-shot-big-green-leafed-trees-grassy-field

Our work-life balance and "short" workdays

Unless you lead a company with young singles, it’s normal for people to go home to their own families and friends after the workday ends. We socialize at work, but often not much more than that. Colleague interaction in Denmark happens around the afternoon cake – at the workplace. Make sure your foreign employees are informed about the ‘small’ things like lunch arrangements, cake boxes, and other social events at work, so they know when and where socializing takes place. 

In Denmark, we are known for having a good balance between work and private life. We prioritize our family life and generally spend less time at work than workers in most other countries. Employees from other work cultures may be unsure about what is expected of them in terms of working hours. If you as a leader aren’t concerned about how long they are at the workplace, you should tell them, that you have focus on their results, not the amount of time they spend at work. 

Freedom with responsibility and informal work style

We work based on the principles of freedom with responsibility. We prefer people to manage their own working hours and tasks, and we trust the honesty of the employees. Therefore, we don’t spend much time on control. Handling this freedom can be difficult if you’re not used to it, so make sure to introduce your employees to the culture. 

Foreign employees may have difficulty figuring out who decides, because we in Denmark are very informal. This applies, for example, to dress code, where we dress the same regardless of roles in the organization, use first names, and are informal with everyone. Educate your employees in the informal Danish style. 

Be aware of cultural differences

One of the most important things you can do as a leader is to be aware of these cultural differences. When you are aware of the differences, you can start to address them and the expectations you have for your employees. And they can succeed better because they are not unsure about the norms. 

Want to know more?

Jean Simone Christensen
SAP / IT FREELANCE PARTNER